Customer. Service.

Thank you for shopping our buttery products! Please review the tabs below as it pertains to your individual needs! If you need further assistance, please contact us at so we can help! Our social media page's messages (DM's/Online Chat Boxes) are not monitored for customer concerns or order questions. 

Route Package Protection

We recommend adding the Route Package Protection option to your order at checkout. Rates start as low as .98cents per order. This service protects your order in the event of theft, damage or errors in delivery. Route Package Protection is essentially insurance on your package. If you have more questions about this service, please email us!

Pre-Order Process
1. Pre ordering locks you in to a specialty price. We offer pre ordering to our customers for a limited time only! This gives our most loyal customers the chance to shop our new drops early and exclusively! Our pre order time frame varies per collection/product. After the pre order period ends, the product or new collection returns back to regular retail price on website. See below for our upcoming collections that will be available for pre order!
2. Pre order restocks are not subject to original pre order pricing 
  • "Thirsty Summer" Collection, will be available for pre order starting June 23rd @ 12pm EST and ending on June 25th @ 11:59pm EST - FULL Collection will start at $31 for all three glitter acrylics (regularly $34) - SINGLE 1 oz jars will start at $9.50/per 1 oz jar during pre order period only. CLICK HERE to shop!
  • PRE ORDERING RESTOCK TODAY"Level Up" Collection, will be available for pre order starting Saturday, June 3rd @ 6:45pm EST and ending Wednesday, June 7th @ 11:59pm EST - FULL Collection (all five glitter acrylics, 1oz) will be available at an exclusive offer starting at $49 for all five glitter acrylics (regularly $53) - SINGLE 1oz Jars will be available at an exclusive offer starting at $9.50 per jar (regularly $11 one ounce per jar)

When Will My Order Ship?

  • Pre orders will ship the following business day, once the pre order time period has ended

Other store discounts cannot be combined with products/collection on pre order since they already come with an exclusive offer.

What’s the why behind this company?

A few years ago, I was a beginner nail tech, just like many of you out there now. Straight out of nail school, I was very unsure of which direction to go or how to start. One thing I did know, was that I had already fell in love with acrylic nails and I wanted to build my expertise within this art form! But, I ran into a problem...I couldn't figure out how in the world to apply it successfully.

To me, "successfully", meant in my application process, I was able to build an apex, control the bead (of acrylic powder ), not flood the cuticle, and KNOW without question, that I wasn't using products that contained some form of the harmful MMA ingredients. I tried many of the common brands out there today, but many I struggled with adapting to their I created my own. 

Eventually, I was able to create a system of acrylic powders that fit within my idea of a successful acrylic application. It went something like this:

            Successful Application = Product Must Contain These Attributes

1. "I was able to build an apex" = provide a formula containing extra fine polymer powders using only the highest quality ethyl methacrylate (EMA) ingredients 

2. ", control the bead (of acrylic powder)" = provide a formula that self-levels, being able to be moldable/have enough workability for beginners, yet being comfortable enough for those who have been around the block

3. "not flood the cuticle" = provide a formula that has a medium setting time, working with all traditional application methods (one bead, two bead, three bead, etc. acrylic application techniques)

and like that, Nita's Nails Galore was born!

Though starting as a small company, our goals above remain true to our origin! Nails are near and dear to my heart, as I'll never forget the times I've spilled my last little bit of monomer, the late nights practicing application (even still), crying because the nails came out horrendous, and then living to see another day, just to do it all over again! 

with love, 


Are these products safe?

You couldn't wear acrylic nails with unhealthy natural nails least you shouldn't. But yes, we factor in nail health! That's why we use the highest quality EMA polymer powders for a smooth acrylic application. We do not use MMA in the formulation of any of our products as it is banned in many states, and overall is harmful to the natural nail.

All glitters used in our glitter acrylics are solvent resistant and will sustain being exposed to to nail monomer. Our glitters will easily break down when doing soak offs/acrylic enhancement removals when using 100% acetone.

When will I receive my order?

Order processing takes 1-3 business days and all USPS shipping times are displayed at checkout. Shipping times are 3-5 days if you choose Standard shipping and 1-2 days when you choose Priority shipping at checkout.

Discounts Info

At this time, discount codes are unable to be combined. If you are trying to enter a discount code and it won't take, check your cart summary (at the checkout page) to see if any discounts have already been applied to your cart. You do have the option of choosing which discounts you wants to use.

Tell me about processing & shipping details

Shipment Processing Times

Orders are processed within 1-3 business days not including major holidays or weekends. Please allow 1-3 business days to ship your order. Orders will not ship out on Sundays or Holidays. If we are experiencing a high volume of orders, processing time may be delayed. Please factor in processing times and shipment delivery times to determine when your order will arrive. We also encourage you to download the 'Shop' app at checkout for up-to-date, informed delivery of when your order will arrive!

Shipment Delivery Times

All orders will be delivered via USPS rates. Shipping charges for your order will be calculated and be displayed at time of checkout. Please factor in processing times and shipment delivery times to determine when your order will arrive. See above for information on processing shipment times.

  • International Shipping is available, however Expedited International shipping (and by air) is currently unavailable at this time
  • Standard Shipping is 3-5 business days
  • Priority Shipping is 1-2 business days


Should you ever need to contact us, you can contact us by email. 

You can reach us via email at:

Where is my tracking number?

Tracking numbers are sent out once your order is ready for shipment. You will not receive a tracking number while your order is in the processing stage. Once you receive your tracking number, please allow 24-48 business hours for movement to show on your tracking number.

I entered the wrong address..what do I do?

Don't freak out! As long as your order has not been shipping out yet, we can easily update the shipping address! As soon as you notice this error, email us at with

1. Order Number

2. Full Name on Order

3. Update Shipping Address

Once orders are shipped, we are unable to update the shipping address.

Business Hours

Monday - Friday: 10am - 6pm

Business hours are eastern standard time. Orders placed after 6pm will begin processing the following business day. Order processing and shipping is paused on weekends and holidays.

Return Policy

If you feel that an error occurred with your order you must notify us in email within 72 hours of when you have received your order. Errors include receiving the wrong product, receiving the wrong quantity of product or manufacturing issues. If this description applies to you, we will happily assist you in making it right/fixing possible mistakes.

Other than what is described above, due to the nature of our products, all sales are final.

I think my package is lost..what now?

Nita's Nails Galore LLC is not responsible for any lost or stolen packages under any circumstances. Once we ship your order out, it then becomes the responsibility of the carrier. Should your item become lost or damaged, we will do our best to assist you in the process of handling it with the carrier, which may involve filing a claim or submitting a missing package search . However, the process ultimately falls in the hands of the carrier and their policies and procedures regarding this matter.

What payments do you accept?

We accept payments through PayPal, AfterPay (buy now pay later) ShopPay (buy now pay later) and all major credit and debit cards. 

Afterpay and ShopPay have their own policies on whether or not you can use their services and what the minimum order amount is required when using their services.

Contact Info

For Fastest Response Time: please send us a chat through the chat box icon located on the left hand side of our web page.

Our social media accounts' DM's (@nitasnailsgaloreshop) are NOT MONITORED for customer/order concerns. Please kindly email us with any questions you may have:

For all customer service & general inquiries please contact us below. One of our staff members will be in contact with you within 24-48 hours. The days/times below indicate when emails will be responded to. Our website is open 24/7 unless we are restocking products or conducting maintenance on the website.

What's your Privacy Policy?

This Privacy Policy describes how (the “Site” or “we”) collects, uses, and discloses your Personal Information when you visit or make a purchase from the Site.


After reviewing this policy, if you have additional questions, want more information about our privacy practices, please contact us by e-mail at

Collecting Personal Information

When you visit the Site, we collect certain information about your device, your interaction with the Site, and information necessary to process your purchases. We may also collect additional information if you contact us for customer support. In this Privacy Policy, we refer to any information about an identifiable individual (including the information below) as “Personal Information”. See the list below for more information about what Personal Information we collect and why.

  • Device information
    • Purpose of collection: to load the Site accurately for you, and to perform analytics on Site usage to optimize our Site.
    • Source of collection: Collected automatically when you access our Site using cookies, log files, web beacons, tags, or pixels.
    • Disclosure for a business purpose: shared with our processor Shopify.
    • Personal Information collected: version of web browser, IP address, time zone, cookie information, what sites or products you view, search terms, and how you interact with the Site.
  • Order information
    • Purpose of collection: to provide products or services to you to fulfill our contract, to process your payment information, arrange for shipping, and provide you with invoices and/or order confirmations, communicate with you, screen our orders for potential risk or fraud, and when in line with the preferences you have shared with us, provide you with information or advertising relating to our products or services.
    • Source of collection: collected from you.
    • Disclosure for a business purpose: shared with our processor Shopify.
    • Personal Information collected: name, billing address, shipping address, payment information (including, email address, and phone number.